Privacy policy

The Plymouth City Council website automatically logs some information about visitors to the site (such as IP address), and some pages may also use cookies to store personalisation details for certain areas of the site. This information is held purely for system administration purposes.

Any personal details given online for the provision of a particular service, will be stored on a secure server. This data will be held and processed under the terms of the Data Protection Act 1998.

Such information may be shared across Plymouth City Council for the purpose of providing and improving services to you. This will aid our ability to take information once and minimise the length of time each future contact will take.

We will not share information with any third parties unless required to do so by law - this might include the Police if requested to aid the prevention and detection of crime.

The information we gather will also enable us to better understand your needs and how you use council services so that we can continue to improve our performance over time.

The use of your personal information is covered by our registration under the Data Protection Act 1998. Under this legislation you can request a copy of the information we hold about you. If any information we hold about you is incorrect please let us know.

Plymouth City Council is committed to upholding the principles of the Data Protection Act, and will not process your information in a way incompatible with these principles.

This privacy statement covers the Plymouth City Council website but also covers external websites that, although not this website, are official Plymouth City Council websites.