Bus pass

You can apply for a bus pass for free travel when you reach the female State Pension age (whether you're a man or a woman), or if you have certain disabilities. This gives you free travel on most local bus services in England between 9.30am and 11pm weekdays and all day at weekends and on public holidays. In Plymouth you can also use it on Park and Ride services.

You can apply for your pass at any library (apart from Eggbuckland) or the 1st Stop shop and it will be sent to your home address within 10 days. We'll take your photograph when you apply, but please bring with you proof that you live in Plymouth and proof of your age or disability.

If you're aged 80 and over or registered blind you can enhance your pass so that you can travel free before 9.30am (within Plymouth). Update your pass (up to 10 days before your 80th birthday) by calling 01752 668000 or emailing publictransport@plymouth.gov.uk

Proof you live in Plymouth

Please bring one of the following printed with your name and address:

  • Council tax bill
  • Utility bill
  • Driving licence
  • Rental agreement
  • Bank statement
  • NHS medical card
  • Letter from the Department for Work and Pensions
  • Mooring licence for a site in Plymouth (if you live on a boat)

If you don't have any of the above, bring a letter from your landlord that says you're a Plymouth resident plus the landlord's council tax bill printed with their name.

Proof of age

Please bring one of the following original documents:

  • Birth certificate
  • Passport
  • Driving licence
  • Letter from the Department for Work and Pensions confirming state retirement pension
  • Retirement pension card
  • NHS medical card bearing name and date of birth
  • Printed prescription bearing name and date of birth

Proof of disability

Please bring one of the documents to support your disability:

  • Certificate of Visual Impairment (CVI)
  • Current Blue Badge
  • Disabled persons registration card SS310 confirming you're registered blind (severely sight impaired) or partially sighted (sight impaired)
  • Evidence from an eye specialist confirming you're able to be registered as blind or partially sighted
  • Audiological report or graph confirming a bilateral severe or profound hearing loss
  • A report or letter from an aural specialist or consultant confirming you have a bilateral severe or profound hearing loss
  • Personal Independence Payment Award with a score of at least eight points for 'communicating verbally'
  • Letter on official paper from a speech therapist or consultant confirming you're without speech
  • Disability Living Allowance with higher rate mobility component
  • Personal Independence Payment Award with a score of at least eight points for 'moving around'
  • Current Blue Badge
  • Visible absence of arms
  • Disability Living Allowance with higher rate mobility component
  • Current Blue Badge
  • Consultant's report confirming you have long-term loss of use of both arms

Adults

  • Support Plan issued by Plymouth City Council's Adult Social Care Team confirming a learning disability
  • Letter on official paper from a Learning Disability Support Group listed on the Plymouth Online Directory
  • Letter from Livewell South West's Learning Disability Team confirming a learning disability
  • Letter from Premier Care (Plymouth) confirming a learning disability
  • Letter on official paper from a Consultant or Occupational Therapist confirming a learning disability
  • Letter from Plymouth City Council's Deputyship Team confirming a learning disability including court order and council tax exemption
  • Letter on official paper from an organisation providing supported living for adults with a learning disability

Children

  • Support Plan issued by Plymouth City Council's Children's Disability Service confirming a learning disability
  • Letter from Child and Adolescent Mental Health Service (CAMHS) confirming a learning disability
  • Letter from a Consultant Paediatrician confirming a learning disability
  • Statement of Special Education Needs where this clearly states the child has a learning disability
  • Letter from Special School below confirming a learning disability

Children attending Cann Bridge School, Millford Community Special School or Woodlands School will automatically qualify for a bus pass but need a letter from the school confirming their attendance, home address and date of birth.

Children attending Brook Green Centre for Learning, Courtlands School or Longcause Community special school may be eligible for a bus pass if they have a learning disability. A letter from the headteacher confirming the child's name, home address, date of birth and a short statement that the child has a learning disability that meets criteria as set out in the concessionary travel legislation is needed.

  • Letter from the Service Personnel and Veterans Agency confirming War Pensioner's Mobility Supplement
  • Decision letter from the Armed Forces Compensation Scheme confirming tariff one to eight
  • Current Blue Badge
  • Letter from DVLA giving notice of refusal or withdrawal of licence
  • Letter on official paper from a medical professional listed below confirming a medical condition that would stop you holding a driving licence:
  • Epilepsy: Epilepsy Specialist Nurse or Consultant Neurologist
  • Severe mental disorder: Consultant Psychiatrist; Livewell South West - Consultant Psychiatrist or Speciality Doctor in Psychiatry or Community Mental Health Support Worker or Community Mental Health Nurse; The Zone's Insight Team; Plymouth City Council's Deputyship Team (including court order and council tax exemption); Manager of Trenant Care Home
  • Restricted visual fields: Optometrist or Consultant Ophthalmologist
  • Other medical conditions stop you getting a driving licence: Consultant or Occupational Therapist specialising in the relevant field; Manager of Headway Plymouth (for those with acquired brain injury only)

If you don't have any of the documents needed, we may be able to offer you an independent medical assessment. Please contact us on 01752 668000 for more information.

Replacement passes

If you have a pass because of a disability, we will write to you six months before your pass expires and explain how to apply for a replacement.

If you have a pass because of your age you'll automatically get a replacement pass about a week before your current pass expires.

Please let us know if you move so we send your letter or pass to the right address.

If your card is lost, stolen or damaged it costs £10 to replace it, which you can do at any library (apart from Eggbuckland) or the 1st Stop shop. Card payments can only be taken at 1st Stop, Central Library, Plympton Library, Plymstock Library and St Budeaux Library, or we can take payment by credit or debit card over the phone on 01752 668000.

 Bus pass terms and conditions [PDF, 107KB]

 Current bus pass scheme details: 1 April 2016 to 31 March 2017 [PDF, 116KB]

 proposed bus pass scheme details: 1 April 2017 to 31 March 2018 [PDF, 136KB]