School transport

As a parent, it's your responsibility to make sure your child gets to and from school, however in some cases we can assist with transport.

Your child may be able to get free transport to school if:

Walking distance is measured by the shortest available walking route, from the nearest entrance to your home (for example front gate), to the nearest school entrance. For a child under eight the walking distance is two miles from home to the school and for a child eight or over the walking distance is three miles.

Check your child attends their nearest school

If you've decided to send your child to a school that isn't their nearest school, free transport won't be provided and you're responsible for making your own transport arrangements and costs.

 

If you're on a low income your child may be able to get free transport to school if all the following criteria are met:

your child is primary school age and:

  • attends their nearest primary school (includes a school based on the parent's religion or belief)
  • receives free school meals or you receive the maximum amount of Working Tax Credit
  • their distance from home to school is more than two miles on the shortest available walking route

your child is aged 11 to 16 (year group 7 to 11) and:

  • attends one of their three nearest schools
  • receives free school meals or you receive the maximum amount of Working Tax Credit
  • their distance from home to school is between two and six miles (15 miles if their nearest school is based on the parent's religion or belief)

 

If your child has special educational or medical needs that means they can't walk to school, they won't automatically be entitled to free transport but we can individually assess their needs to see if they're eligible for free school transport.

Your child must attend the nearest school that meets their needs, this may be a special school/unit or a mainstream school allocated by us. If your child's needs can be met at a mainstream school, transport will only be considered to the school nearest to your home address.

If free transport is provided this will be re-assessed on a regular basis.

If you've decided to send your child to a school that isn't their nearest school, free transport won't be provided and you're responsible for making your own transport arrangements and costs.

 

If you've moved house your child may be able to get free transport to school if:

  • your child is in years 10 or 11
  • your child was attending their nearest school before the move
  • the move wasn't voluntary
  • the distance is more than three miles from home to school

How to apply

Complete our online form if you think your child is eligible for free school transport.

Apply for school transport

How to appeal

Stage one

You can request a review of our decision within 20 working days. You'll receive notification in writing of the outcome within 20 working days. If your review is unsuccessful you can move to stage two.

Stage two

You can appeal against the decision within 20 working days of the review. An independent panel will considered your appeal within 40 working days. You'll receive notification in writing of the panel's decision within five working days of the appeal being considered.

If you still think your application or appeal hasn't been dealt with you can contact the Local Government Ombudsman.

Email school.transport@plymouth.gov.uk or call 01752 308770 for more information.